Forged in the fires of pre-dotcom times, Rachel has 25 years of experience building tech writing teams and delivering documentation for enterprise products, with an intense focus on the care and feeding of operations staff. She is an amateur cheesemaker, avid rpg and boardgamer, and enjoyer of long-haul Amtrak sleeper trains.
You can find Rachel on the slack as @piebob.
August 31st, 2017 | 29 mins 31 secs
Rachel (@piebob) and Sean (@seanoc) talk about representing your company to the outside world, trust, documentation, effecting change, guiding a team through change, transitioning to management, and of course leadership.